Refund & Returns Policy

At Denims SA Wholesalers, we value our customers and aim to provide a fair and transparent returns process.

Exchanges

We offer exchanges only for eligible items returned within 7 days from the date of purchase.

To qualify for an exchange:

• The item must be unworn, unused, and in its original condition.

• The item must be returned with the original tags and packaging, where applicable.

• A valid proof of purchase (receipt or invoice) must be presented.

Refunds

Unfortunately, we do not offer cash refunds for any purchases.

Non-Exchangeable Items

For hygiene and quality assurance reasons, certain items cannot be exchanged. These include, but are not limited to:

• Leggings

• Any other items marked as non-returnable or final sale at the time of purchase

Shipping Costs

Where an exchange requires shipping, the customer is responsible for all shipping or courier costs, unless the item was received damaged, defective, or incorrect due to an error on the part of Denims SA Wholesalers.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order so we can assess the issue and arrange an appropriate resolution.

If you have any questions regarding our Refund & Returns Policy, please contact Denims SA Wholesalers. Our team will be happy to assist you.